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COOKIE POLICY

Last Updated: 24 July 2026

This Cookie Policy explains how SIXLABS Studio Limited (“SIXLABS”, “GlobalRecharge”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or use GlobalRecharge.com (the “Platform”).

1. WHAT ARE COOKIES?

Cookies are small data files that may be stored on your device when you visit or interact with a website.

Cookies and similar technologies can perform different functions, including enabling essential website functionality, maintaining sessions, remembering preferences, protecting transactions, understanding how a website is used and measuring the effectiveness of services or advertising.

Some cookies are temporary and expire when you close your browser, while others may remain on your device for a defined period or until they are deleted.

2. HOW GLOBALRECHARGE USES COOKIES

GlobalRecharge may use cookies and similar technologies where reasonably necessary to:

  • operate and secure the Platform;
  • maintain sessions and essential functionality;
  • remember user preferences;
  • facilitate the ordering and checkout process;
  • prevent fraudulent or unauthorised activity;
  • understand how users interact with the Platform;
  • identify technical issues and improve performance;
  • measure the effectiveness of our services and marketing activities;
  • provide or measure relevant advertising, where applicable and permitted by law.

We seek to use cookies in a manner that is proportionate to their intended purposes.

Where information collected through cookies constitutes personal data, it will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Hong Kong's Privacy Commissioner states that cookies used to track the behaviour or preferences of identifiable users should be handled in accordance with the PDPO.

3. CATEGORIES OF COOKIES WE MAY USE

Strictly Necessary Cookies

These cookies are necessary for the Platform to operate correctly and securely.

They may be used for purposes such as:

  • maintaining user sessions;
  • enabling essential website functions;
  • processing navigation and requests;
  • supporting checkout functionality;
  • maintaining security;
  • preventing fraud and abuse.

Because these technologies are necessary for the operation, security or delivery of services specifically requested by the user, disabling them may prevent certain parts of GlobalRecharge from functioning correctly.

Functional Cookies

Functional cookies may be used to remember choices or preferences and provide a more convenient or personalised experience.

These may include preferences relating to language, region, session settings or other Platform functionality.

Analytics and Performance Cookies

We may use analytics and performance technologies to understand how visitors interact with GlobalRecharge.

These technologies may collect information such as:

  • pages visited;
  • interactions with the Platform;
  • session duration;
  • referring pages or sources;
  • browser and device information;
  • approximate geographic information;
  • technical performance and error information.

This information helps us understand Platform usage, identify technical issues and improve our services.

Advertising and Measurement Cookies

Where applicable, GlobalRecharge may use advertising, attribution or measurement technologies to understand the effectiveness of marketing campaigns and measure relevant interactions or conversions.

Such technologies may recognise a browser or device and may collect information relating to visits, interactions and transaction or conversion events.

Where required by applicable law, these technologies will only be used in accordance with the user's consent or choices.

4. FIRST-PARTY AND THIRD-PARTY TECHNOLOGIES

Some cookies may be placed directly by GlobalRecharge ("first-party cookies"), while others may be provided by third-party technology or service providers ("third-party cookies").

Third-party technologies may support functions such as payment processing, security, fraud prevention, analytics, communications, advertising measurement or other technical services.

These providers may process certain technical or usage information in accordance with applicable data protection requirements and, where relevant, their own privacy policies.

We do not consider it necessary to publicly identify every technology provider in this Cookie Policy unless such disclosure is required by applicable law or necessary to provide users with the required information regarding a particular technology.

5. COOKIE CONSENT AND USER CHOICES

Where required by applicable law, GlobalRecharge will request the appropriate consent before using non-essential cookies or similar tracking technologies.

Users may be provided with options to accept, reject or manage categories of non-essential cookies through the cookie consent interface available on the Platform.

Strictly necessary cookies may remain active where they are required for the operation, security or functionality of the Platform.

Where consent is relied upon, users may change or withdraw their choices through the available cookie settings.

Refusing certain non-essential cookies should not prevent access to the core functionality of GlobalRecharge, although certain optional features, preferences or personalised experiences may be affected.

The Hong Kong PCPD recommends giving users a meaningful choice where cookies collect unnecessary behavioural data and informing them of the consequences of refusing cookies.

6. MANAGING COOKIES THROUGH YOUR BROWSER

Most web browsers allow users to control cookies through their browser settings.

Depending on the browser, users may be able to:

  • view stored cookies;
  • delete cookies;
  • block certain cookies;
  • block all cookies;
  • restrict third-party cookies;
  • configure how websites handle cookies.

Blocking all cookies may affect the operation of certain GlobalRecharge features, particularly functionality that depends on session, security or checkout technologies.

Browser controls operate independently from any consent management functionality provided directly by GlobalRecharge.

7. COOKIE DURATION

Cookies may remain on a user's device for different periods depending on their purpose.

Session cookies generally expire when the browser session ends.

Persistent cookies may remain for a defined period or until they are deleted through browser or device settings.

We seek to use reasonable retention periods appropriate to the purpose of each cookie and periodically review the technologies used on the Platform.

The PCPD specifically recommends setting reasonable expiry periods for cookies used for behavioural tracking.

8. COOKIES AND PERSONAL DATA

Certain information collected through cookies or similar technologies may constitute personal data where it relates to or can be associated with an identifiable individual.

Depending on the circumstances, this may include information such as IP addresses, device or browser identifiers, account-related identifiers and information concerning interactions with the Platform.

Where such information constitutes personal data, SIXLABS Studio Limited processes it in accordance with its Privacy Policy and applicable data protection requirements, including the Personal Data (Privacy) Ordinance (Cap. 486) where applicable.

9. SECURITY AND FRAUD PREVENTION

Certain cookies and similar technologies may be used to protect GlobalRecharge, its users and transactions against fraud, abuse, unauthorised access or other security risks.

These technologies may be necessary to verify sessions, identify suspicious activity or maintain the security and integrity of the Platform.

For security reasons, we do not publicly disclose detailed information regarding our fraud-prevention systems, security mechanisms or technical infrastructure.

10. INTERNATIONAL USERS

GlobalRecharge is operated by SIXLABS Studio Limited, a company incorporated in Hong Kong, and may be accessed by users in different jurisdictions.

Cookie and tracking requirements may vary depending on a user's location.

Where mandatory local law imposes additional consent or transparency requirements, GlobalRecharge seeks to apply the relevant requirements to the extent applicable.

Nothing in this Cookie Policy is intended to limit any mandatory privacy or data protection rights available to users under applicable law.

11. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to:

  • technologies used on GlobalRecharge;
  • our services or business practices;
  • applicable legal or regulatory requirements;
  • our privacy and security practices.

The latest version will be made available on the Platform and identified by the "Last Updated" date displayed at the beginning of this Policy.

Where required by applicable law, we will provide appropriate notice or request renewed consent following material changes to our use of cookies.

La présente plateforme intervient exclusivement en qualité de mandataire indépendant, agissant pour le compte de ses utilisateurs dans le cadre de l'acquisition et de la délivrance de solutions de recharge de crédit mobile et de prestations de télécommunications. Sauf mention expresse contraire, l'éditeur n'entretient aucun lien d'affiliation juridique, d'agrément commercial ou de parrainage avec les opérateurs de réseau mobile mentionnés. Les marques, logotypes et dénominations commerciales reproduits demeurent la propriété exclusive de leurs titulaires respectifs et sont mobilisés au seul titre de l'identification objective des services. Pour toute précision, l'utilisateur est invité à se reporter aux Conditions Générales de Vente et d'Utilisation en vigueur.